Every facility or program should have a complaint process in place to investigate complaints made by a youth in the facility or by a parent, guardian, family member, friend or other interested individual. Sometimes this is called a “grievance” or “complaint” process. If you believe that a person has been unjustly restrained, or secluded in a manner that violated the person’s rights you may also contact:
- Florida Abuse Hotline 1-800-962-2873, along with
- Disability Rights Florida 1-800-342-0823
