How to Use Easy Language

Tuesday, May 21, 2024

This blog pulls information and examples from Patricia Almeida’s Simple As This Guide. All credit for information and examples goes to her.

Read the guide for more examples and context:

What is Easy Language? 

Easy Language means writing and providing information in short, simple ways.  

People need information in a way that is easy to understand. 

When we write things in ways that are hard to understand, we can exclude people. 

 

Sometimes people refer to Easy Language with other terms like:

  • Plain Language
  • Simple Language
  • Easy-to-read
  • Easy-to-understand communication

In the United States, people mostly use the term ‘Plain Language.’  

Outside of the United States, people mostly use the term ‘Easy Language.’  

It is important to know these different terms when we look for information about Easy Language.  

 

Accessible Language is a Disability Issue 

Some people have difficulty understanding complex concepts or may have reading difficulties. Using simpler language makes it easier to understand.

Easy Language is also important for people who speak other languages, including American Sign Language (ASL). When we use simpler words, it is easy to translate into ASL or another language.  

Some people learn best and can understand things from images. Using photos next to text can be very helpful.  

Some people can understand complex terms. However, Easy Language gives people a rest to access information in straightforward ways when facing burnout or other barriers. 

 

 Easy Text: How to write in Easy Language

 

This section talks about what you can do to communicate with Easy Language. 

 

What to do: 

Use short, simple sentences. 

The classes start on March 17th. 

 

Direct word order: subject + verb + complements

Three friends went on a trip. 

 

Write as you speak

We are open 7 days a week. 

 

Use One idea per phrase. 

The restaurant’s owner has Italian parents. 

He opened the restaurant 2 years ago. 

The restaurant is thriving. 

 

Use everyday words

Good: The selection is done through exams and interviews. 

Bad: The selection process consists of exams and interview rounds. 

 

Use words with precise meaning

Good: Color 

Bad: Tonality 

 

If you need to use a complex word, highlight it and explain the meaning

What is gastric emptying for?

Gastric means related to the stomach.

 


 

What not to do:

Avoid passive voice

Good: The student made the drawing.

Bad: The drawing was made by the student. 

 

Avoid sentences with if: 

If I had time, I would have travelled on the weekend. 

 

Avoid terms like although, since, as long as, however, and for that

You will be entitled to the benefit as long as your payment is up to date. 

 

Avoid impersonal sentences: 

It’s been a while since this happened. 

 

Avoid the use of symbols like %, &, / 

Our store offers a 20% discount on all items. 

 

Write dates in full

Good: Saturday, May 25, 2024 

Bad: 5/25/2024 

 

Avoid too many commas. It’s better to use a period and start another sentence.  

Good:

We can find a lot of trash in the ocean. 

Fishing nets are a threat to sea animals. 

These nets can choke them. 

Animals can eat pieces of the net and become sick. 

Bad:

Increased amounts of trash particularly plastics and lose or discarded fishing gear, are finding their way into the ocean creating a threat of entanglement or ingestion for countless marine animals.  

 

Avoid abbreviations and acronyms

Good: The United Nations is an international organization. 

Bad: The UN is an international organization. 

 

Avoid fractions and roman numerals

I ate ¾ of the pizza. 

The event of the XX century, 

 

Avoid technical words and figures of speech

In non-Hodgkin's lymphoma, lymphocytes grow abnormally

He has a heart of stone. 

 

Avoid foreign words

I had a feeling of déjà vu when I saw the movie. 

 

Avoid using verbs as nouns:

Good: It is hard to walk.

Bad: Walking is hard. 

 

Use appropriate language to reach your target audience. 

Avoid childish language if you're not talking to children, like "Do you need to go to the potty?"

 

Use markers like dots or dashes to list more than three things: 

Good:

Grocery list:  

  • Rice 
  • Beans 
  • Flour 
  • Eggs 

Bad: Grocery list: rice, beans, flour, eggs 

 

Do not rely on previous knowledge on the topic. 

 Easy Design: Organize information in an easy way 

 

The way you organize information is important to the readers.

Write what is most important first. Then, follow with supportive information after.

Use a document's headings options to highlight the priority of information using size, thickness, and color.

When considering what information to include, make sure readers can leave with the questions who, what, where, when, and why, easily answered.

Avoid:

  • Complex charts and infographics
  • Data tables with lots of data
  • Spacing info and elements too close or too far apart
  • Frilly, fancy fonts
  • Small font size
  • All caps
  • Overusing bold and italics 

Use:

  • San Serif fonts, like Aptos, Arial, Calibri, and Tahoma
  • Left aligned text
  • Colors that contrast each other
  • Simple and self-explanatory images, illustrations, photos, or symbols

 Validation: Testing if people understand the material 

 

You can do your best to use Easy Language.  

But sometimes you may say something in a confusing way.  

To avoid confusion, you want to do text validation, which means testing its practical comprehension with reviewers. 

 

To do this:

  • Gather people who are a part of your target audience.
    • These people are your reviewers/validators.
  • Ask them to read and give feedback on the material. 
  • Implement their feedback.

 

Here are guidelines to validation: 

  • Validation is a central step of the process and easy language.  
  • It can be in a face-to-face or online meeting. You can also send the material to be evaluated and ask for contributions.  
  • Understanding the message involves comprehending:  
    • Words  
    • Images  
    • Phrases  
    • Design  
    • Message 

 

Once you get their feedback, rephrase the content according to the suggestions. 

This process is about filtering essential information and communicating it in the easiest way possible.  

Validators/Reviewers play an important role in making your content accessible! 

Thank them for their time and include a review group whenever possible.

Summary

 

Using easy text, design, and a validation process, you can make your information more accessible.

As a disability rights organization, we strive to make our information as accessible as possible.

Join us, and make your messaging more inclusive with Easy Language! 

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